First you must find out the clause of the quality problems and furnish sufficient evidence.
首先你的查查有关质量问题的条款,并提供足够的证据。
When the doctor answered the phone, Mr.Gilbert said he was inquiring about a certain patient, a Mr.John Gilbert.
当这位医生接过电话时,吉尔伯特先生说他想询问一个病人的情况,是一位名叫约翰。吉尔伯特的先生。